Service Coordinator

PSI Process is a 100% employee-owned company. Employee Ownership drives our commitment to all that we do, which results in a very low level of turnover, excellent benefits, and potential for growth. 

See what that means to us here: https://psiprocess.com/employee-owners

We provide modern technical solutions to collect, transport and treat water and wastewater in the municipal, industrial, construction, commercial and utility markets in New Jersey, New York, and surrounding areas.  With over 50 years in business PSI Process (Pumping Services, Inc.) is recognized as a leading regional water technology company committed to making decisions that positively impact our customers and community.  We are seeking candidates who are team players, willing to work towards common company goals, and want to receive the benefits of their contributions to our employee-owned company.

Key Responsibilities:

·          Plan and schedule service crews

·          Schedule sub-contractors for jobs

·          Handle and dispatch all emergency service calls

·          Processing of paperwork to include scanning and time posting

·          Open service orders and update system as needed

·          Track and generate monthly Preventative Maintenance work

·          Interact and communicate with service/sales personal

·          Professional etiquette and attitude for diverse range of customers.

Qualifications:

·          Highly organized and detail oriented

·          Strong organizational and time management abilities

·          Must be fluent with Microsoft Office

·          Strong understanding of logistics

·          Strong problem-solving skills

·          Strong multitasking capabilities

·          Excellent verbal and written communications skills

·          Self-starter, ability to follow procedures, strong communication and team player.

Benefits:

·         Employee Stock Ownership Plan (ESOP)

·         Annual bonus

·         Major medical, hospitalization, and prescription insurance plans

·         Dental, life, and long-term disability insurance

·         Tuition reimbursement

PSI Process is an “Equal Opportunity Employer” which means that all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.